CRM and sales tracking
When contacts, opportunities, activities and ownership need a process visible to the entire team.

Bitrix24 CRM implementation · Ecuador
CERTIFSA implements and supports Bitrix24, connecting CRM, sales management, projects, collaboration, communications and documents in an environment configured for each company.
Local expertise
Bitrix24 adoption begins by understanding stages, owners, data and coordination points. CERTIFSA translates that process into a configuration the team can use and sustain.
Who it is for and when
Designed for sales management, customer service, operations and technology teams seeking to organize opportunities, tasks, projects, communications and documents on one platform.
When contacts, opportunities, activities and ownership need a process visible to the entire team.
When sales or administrative stages require consistent rules, assignment and follow-up.
When sales and delivery teams need to share tasks, conversations and documents without losing context.
Scope
Organizes contacts, opportunities, stages and activities to provide visibility across the sales process.
Structures responsibilities, team coordination and communication linked to the work.
Brings together conversations, files and information flows needed for daily operations.
Operational outcome
How we work
We understand the sales process, teams and tools already used by the organization.
We adapt Bitrix24, its workflows and permissions to the prioritized needs.
We support the team through launch and the platform’s ongoing evolution.
Frequently asked questions
Yes. The scope can focus on CRM or include projects, collaboration, communications and document management.
CERTIFSA provides implementation and support aligned with the scope agreed for each organization.
Configuration starts from the company’s real process to define relevant stages, owners and automations.
Yes. CERTIFSA supports the launch and the evolution of the configuration according to the agreed scope.
Yes. The platform brings sales management, projects, collaboration, communications and document management into the same environment.